Your Privacy Matters: Ananta Digi Service ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we may collect include:
1.1 Personal Information
When you interact with our services, we may collect personally identifiable information, including but not limited to:
- Contact Information: Name, email address, phone number, postal address
- Account Information: Username, password, and other registration information
- Payment Information: Credit card details, billing address, and transaction history
- Business Information: Company name, business address, tax identification numbers
- Communication Data: Information you provide when contacting us for support or inquiries
- Project Information: Details about your project requirements, preferences, and specifications
1.2 Automatically Collected Information
When you access our website or services, we automatically collect certain information about your device and usage patterns:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, referring website
- Location Information: General geographic location based on IP address
- Log Data: Server logs, error reports, and performance data
- Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Social media platforms when you connect your account
- Business partners and service providers
- Public databases and marketing partners
- Analytics providers and advertising networks
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Service Delivery and Management
- Providing, maintaining, and improving our services
- Processing your transactions and managing your orders
- Creating and managing your account
- Delivering customer support and responding to inquiries
- Sending service-related communications and updates
2.2 Personalization and Enhancement
- Personalizing your experience and tailoring content to your interests
- Analyzing usage patterns to improve our website and services
- Conducting research and development for new features
- Understanding customer preferences and behavior
2.3 Communication and Marketing
- Sending promotional materials, newsletters, and marketing communications (with your consent)
- Providing information about new services, features, and special offers
- Conducting surveys and gathering feedback
- Administering contests, promotions, and events
2.4 Legal and Security Purposes
- Complying with legal obligations and responding to legal requests
- Protecting our rights, property, and safety, and those of our users
- Detecting, preventing, and addressing fraud, security issues, and technical problems
- Enforcing our Terms of Service and other agreements
3. Data Protection & Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
3.1 Security Measures
- Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
- Access Controls: We implement strict access controls and authentication mechanisms
- Regular Security Audits: We conduct regular security assessments and vulnerability testing
- Secure Data Storage: Personal information is stored on secure servers with appropriate safeguards
- Employee Training: Our staff receives regular training on data protection and security practices
- Data Minimization: We only collect and retain data that is necessary for our stated purposes
3.2 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
4. Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content.
4.1 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly (e.g., authentication, security)
- Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and personalize your experience
- Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
4.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.
Cookie Consent: By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.
5. Third-Party Services
Our website and services may contain links to third-party websites, applications, and services that are not operated by us. We may also use third-party service providers to facilitate our services.
5.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Payment processing and financial transactions
- Cloud hosting and data storage
- Email delivery and communication services
- Analytics and performance monitoring
- Marketing and advertising campaigns
- Customer relationship management
5.2 Third-Party Websites
We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Ananta Digi Service.
5.3 Social Media Integration
Our website may include social media features and widgets. These features may collect your IP address, track which pages you visit, and may set cookies. Your interactions with these features are governed by the privacy policies of the respective social media companies.
6. User Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
6.1 Your Privacy Rights Include
- Right to Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information (subject to legal obligations)
- Right to Restriction: Request limitation of processing your personal information
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing of your personal information for certain purposes
- Right to Withdraw Consent: Withdraw your consent for data processing at any time
- Right to Lodge a Complaint: File a complaint with a supervisory authority
6.2 Exercising Your Rights
To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending you an email notification (if you have provided your email address)
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: anantadigiservice@gmail.com
- Phone: +91 9933513999
- Address: ANANTAPUR, INDIA
- Contact Form: Visit our Contact Page
Data Protection Officer: For specific data protection inquiries, you may contact our Data Protection Officer at anantadigiservice@gmail.com. We are committed to resolving any privacy concerns you may have.
11. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Consent: You have given clear consent for us to process your personal information for specific purposes
- Contract: Processing is necessary for the performance of a contract with you
- Legal Obligation: Processing is necessary for compliance with legal obligations
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights
12. Your California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided above.